ARE YOU A PERSON WHO ENJOYS GOING TO THE PUB? DO YOU ENJOY GOOD FOOD AND DRINK? DO YOU BELIEVE THAT GOOD SERVICE IS IMPORTANT? ARE YOU OBSERVANT? ...THEN GET REWARDED

We want our customers to enjoy their time at our pubs, and we are giving you the chance to tell us how we are doing.

We have launched a mystery visitor programme, allowing us to assess our pubs through your eyes.

In return we will provide an allowance towards your visit, totalling £20 if you dine at a pub or £10 if only drinks are purchased.

Anyone can sign up to be a mystery visitor. We simply ask that you fulfil the following criteria:

  1. Enjoy eating and drinking at pubs
  2. Good observational skills
  3. Able to provide constructive and fair feedback
  4. Able to complete an online questionnaire
  5. Based in the South East of England

Standard visitor procedure

The visit process is easily defined in these 5 easy steps...

  • 1 Register and await visit
  • 2 Accept/reject visit and view questions
  • 3 Carry out the mystery visit
  • 4 Upload the answers within 24 hours
  • 5 Await your expenses and next visit
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  • Register and await visit
  • Accept/reject visit and view questions
  • Carry out the mystery visit
  • Upload the answers within 24 hours
  • Await your expenses and next visit